The Sri Lanka Transport Board together with the Road Development Authority (RDA) has restored the public transport services in the East to normalcy. This has been achieved by effective clearing operations conducted by the security forces and the rehabilitation of a number of roads by the RDA in most of the areas inter connecting towns and villages. RDA has also reconstructed several bridges which were destroyed by the LTTE, and the ferry service at Verugal-Aru.

This regional transport service will connect the passengers to the road arteries linked to the main cities, and towns in and out side the region.  Some of the bus depots have been fully reconstructed whilst depots in Vakarai and Valachchenai are still under construction. Mr. Mohomad Nazree, the Chief Regional Manager of Eastern Region SLTB, has said that due to the high demand for public transport from Vakarai to Colombo and back by the people of the area, the SLTB will launch a direct bus service connecting these destinations within this month.

Passengers have expressed satisfaction with the public transport services provided. While they have raised concerns over security checks at many points resulting in inordinate delays to their journey, they have at the same time accepted the necessity for such security checks considering the recent bombing incidents orchestrated by the LTTE targeting civilians using public transport. Since January 2007 to date the LTTE had targeted innocent civilians i.e. men, women and children, using public transport (predominantly buses) across the Island resulting in 123 deaths. One of the worst attacks of its kind took place in June 2006 where over 60 people - many of them children - were killed in a land mine attack carried out by the LTTE on a bus in the town of Kebitigollewa in the Anuradhapura District. There has been a clear trend in the attacks targeting civilians traveling in buses over the years, thus requiring stringent security measures to protect the innocent from such gruesome attacks.